Zoom Customer Deployment Statuses
The table below describes the statuses for the deployment of the Zoom customer that are displayed in the Live Cloud customer screen.
The following table explains the entity icons in the Customers page. Icon colors for "Status" are aggregated from the following statuses:
| ■ | Deploy Status |
| ■ | Links Status-connection between the customer site and the Provider Exchange SBC. Links are represented in Live Cloud by site SBC FQDN, IP Group or Tenant ID |
| ■ | Source (Provider Exchange SBC connection) |
| ■ | Voice Quality Status |
| ■ | License Status |
Deployment Statuses
|
Deployment Stage |
Status |
Deploy Status |
|---|---|---|
|
The request to deploy customer has been submitted or the customer lead has been sent to Provider Exchange. |
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The Live Cloud license is applied to the new customer lead by the Provider Exchange. |
|
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Numbers are uploaded to the customer lead by the Provider Exchange. |
|
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The customer consents to the newly uploaded numbers through Sync action in their Zoom application. |
|
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Customer removal is in progress. |
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An error has occurred in the customer deployment or there is a connection error between Live Cloud and the customer tenant. |
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The customer has been deployed, however there is a management error. |
|
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Warning
OK
Unmonitored
Error